Junior Business Analyst
Main Purpose of Job
We are searching for an experienced Business Analyst who can interpret client requirements into technical actionable deliverables through solution design and scoping of work required. We need someone who can take charge of a customer requirement and deliver results that will, not only, make the organization more profitable but ensure our clients are satisfied with our proposed solutions. Our ideal candidate has the ability to work under pressure on multiple projects simultaneously across multiple clients and can translate business data into digestible information that improves corporate processes and compile project related proposals for our corporate clients.
Main Responsibilities
- Drafting Solution Design and Scope of Work Documents
- Drafting FAT and UAT Documentation based off Solution
- Design Maintaining and Updating of allocated projects on our Project Management Tool
- Compiling and reviewing of Use Case diagrams and System Integration Diagrams (X-Mind and DFD)
- Maintaining and contributing the knowledge-base on Sharepoint.
- Creation and compiling proposals based of client requirements.
- Creation of Design Mock-ups based on Client Requirements and Solution Design
- Host Internal and External Scoping Sessions and Kick-off Meetings
- Attending and contributing to daily stand-up meetings or operational meetings
- Periodical Site Visits (when required) to improve customer relationship
- Training and Mentoring other Business Analysts
- Assist Marketing team with creation / review of Sales and Marketing Material
- Assist Training Team with creation / review of Training Material
- Pre-Sales Assistances to Sales and Marketing Team
- Competitor Analysis and Feedback
KPI’S
- Documentation
- Requirement Analysis and Solution Design
- Proposal Writing and Work Effort Estimation
- Internal & External Communication
- Customer Relationship Management
- Career Development
Qualifications and Experience
- Bachelor’s or master’s degree in related field
- 3+ years of associated relevant work experience
- Experience with IT System Integrations
- Experience in E-Commerce Field
- Technical Experience Advantageous
- Practical application ability with Microsoft Office and Visio
Key competencies and skills
- Strong Analytical skills
- Problem Solving Oriented
- Excellent written and verbal communicator
- Exhibit good knowledge of Microsoft Office, Excel, Project, Visio and other applications.
- Great knowledge of IT processes and willingness to constantly update knowledge.
- Inbuilt ability to multi-task, working on more than one issue simultaneously.
- Able to carry out tasks with little or no supervision
Personal attributes
- Be able to work both in a team and alone
- Ability to work well under pressure,
- Maintaining logical and balanced approach
- Self-motivated and self-managed
- Able to use initiative and take ownership
- Able to communicate effectively
- Report on progress and raise issues / problems when necessary
- Attention to detail
- Willing to travel
- Professional